Privacy Policy

YOUR PRIVACY: OVERVIEW

This privacy policy (this “Privacy Policy”) tells you about the information that Delanowear, LLC (“Delano,” “we,” “us” or “our”) collects in connection with the operation of its websites, including www.delanowear.com and (“Site”), how the information is used and how you can access and correct certain information that we may collect.

Please note that this Privacy Policy applies only to information collected from you by Delano via the Site and does not apply to information obtained or disclosed in offline correspondence, at our stores or through other personal contacts with Delano representatives. Further, the Site may contain links to other entities’ websites that are not controlled or operated by Delano. This Privacy Policy does not apply to such third party websites, and Delano is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore, we encourage you to request and review the privacy policies of any third parties upon disclosing your information such parties or visiting such third party websites.

This Privacy Policy is effective as of September 15, 2010.

COLLECTION OF YOUR INFORMATION

You can access some areas of the Site without submitting any personally identifiable information. Delano collects personally identifiable information only if you choose to complete the online forms to contact us, complete a profile and/or upload goals, provide design or product feedback or to request information or assistance through the Site. The personally identifiable information that Delano collects through these portions of the Site includes your name, username, password, e-mail address, address and telephone number and any other personally identifiable information that you choose to include in your profile or in your submissions of your goals to us. You represent and warrant that you have the right and authority to provide any information provided by you. Delano may also collect certain non personally identifiable information in connection with the operation of the Site, including IP addresses, browser or operating system information, data on advertisements or links on which you click, and the websites that you visit before or after you visit the Site. Such information is maintained by Delano or service providers acting on behalf of Delano. Other users of the Site will be able to view your profile and goals.

PROTECTION OF YOUR INFORMATION

To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Delano uses physical, technological and administrative procedures to attempt to protect the personally identifiable information we collect through the Site. Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to the Site may be read or intercepted by others. If you have any questions about the security of personally identifiable information collected by Delano, please contact us at: info@delanowear.com.

USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION

Upon our collection of your personally identifiable information, Delano may use such personally identifiable information internally, separately or in combination with pre-existing information, for the following purposes:

  • To provide any requested information, products or services;
  • To troubleshoot problems with the Site;
  • To customize your experience or homepage on the Site;
  • To enforce our Terms of Use or comply with this Privacy Policy; or
  • To contact you with more information about Delano and its products and stores.

Personally identifiable information collected on the Site may be stored and processed in the United States, Canada or abroad.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personally identifiable information to our subsidiaries or affiliates and to third party partners whom we occasionally hire to provide services on our behalf, including support services, website services, delivering promotional materials, answering customer questions about our services and new services. Delano will only provide those third party partners with the personally identifiable information they need to deliver the services to us and/or on our behalf, and they will be contractually prohibited from using that information for any other purpose. In the event that Delano is involved in a transaction such as a merger, stock purchase or sale, or sale of substantially all of Delano’s assets, your personal information may be transferred to the other party in such transaction.

Delano reserves the right to disclose your personally identifiable information if required to do so by law or legal process or otherwise requested by any law enforcement officer or agency acting under color of law. In addition, Delano reserves the right to disclose your personally identifiable information based on the good faith belief that such action is necessary or appropriate to: (a) protect and defend the rights or property of Delano, or (b) act in urgent circumstances to protect the safety or security of the public or of users of the Delano’s products and/or the Site.

RETENTION OF YOUR PERSONALLY IDENTIFIABLE INFORMATION

The personally identifiable information that you provide will be stored and maintained by Delano until you instruct us otherwise, or, in Delano’s sole discretion, for the longer of: (a) for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected and (b) for so long as we are required to maintain such information by law or other applicable rules or regulations.

CHILDREN’S PRIVACY

Delano recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. This Site is not intended for children under the age of 13. Delano does not target its services or this Site to children under 13. Delano does not knowingly collect personally identifiable information from children under the age of 13.

CHOICE AND OPT-OUT PREFERENCES

Delano does not collect your personally identifiable information unless you choose to provide it. If, at any time, you prefer not to receive further e mail communications from Delano (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by Delano. If, at any time, you prefer not to receive any other form of communication from Delano, you will have the ability to unsubscribe from such communications by contacting us at: info@delanowear.com.

ACCESS AND ACCURACY

Delano will use commercially reasonable efforts to provide access to your personally identifiable information if you request such access in writing submitted to: info@delanowear.com. Delano reserves the right to deny access to your personally identifiable information: (a) when such denial of access is required by law, (b) when granting you access is reasonably likely to negatively impact other people’s privacy, when such access is cost prohibitive, to protect Delano’s rights and property, and (e) when such requests are frivolous or made in bad faith. If you believe that the personally identifiable information maintained by Delano about you is inaccurate or incomplete, you may notify Delano in writing describing in details any inaccuracies or omissions, submitted to: info@delanowear.com. Following receipt of such a properly submitted written notice, Delano will, within a reasonable time period, use commercially reasonable efforts to, in its sole discretion, either: (y) amend or correct your personally identifiable information to reflect corrected or additional information provided by you, or (z) in connection with your personally identifiable information, make note of any claimed inaccuracies or omissions reflected in the notice submitted by you.

YOUR ACCEPTANCE OF THIS PRIVACY POLICY AND REVISIONS TO THIS PRIVACY POLICY

By using the Site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Site. Delano reserves the right, in our discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. All revisions will be posted to the Site. We urge you to review this Privacy Policy frequently for changes. Your continued use of the Site means that you accept those changes.

QUESTIONS OR COMMENTS

Delano welcomes questions and comments about this Privacy Policy. Questions or comments should be directed to info@delanowear.com.